Help on installation (rev. 1 by poporo on 02-09-18, 08:40 am)
Posted at 02-09-18, 08:40 am Link | #1
poporo

Posts: 2
Joined: 02-09-18
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Just now I tried to install mabinogi pro ( I installed the full client ) but it says this, "Failed to update: Could not retrieve remote version"

I tried running it as admin didnt work

help anyone?
Posted at 02-09-18, 08:56 am Link | #2
Drahan GM

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This means that the launcher is unable to contact our website.
Check your firewall rules.
Posted at 02-09-18, 05:50 pm Link | #3
poporo

Posts: 2
Joined: 02-09-18
Last post: 2507 days
Last view: 2505 days
Posted by Drahan
This means that the launcher is unable to contact our website.
Check your firewall rules.

i dont really get this, i tried allowing mabinogi pro through the firewall still nothing
post rev. 1 by Drahan on 02-12-18, 12:25 am
Posted at 02-12-18, 12:02 am Link | #4
Drahan GM

Posts: 2147
Joined: 02-06-17
Last post: 310 days
Last view: 37 days
Unfortunately, there is nothing we can do about this.
It is not a problem on our end.

Try a different internet connection, preferably one that isn't subject to firewall rules.

You can try downloading the latest full client installer (268, released today) on the Downloads page, if you want.
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