Crashing
Posted at 09-29-17, 01:45 pm Link | #1
Junjou

Posts: 17
Joined: 08-21-17
Last post: 2066 days
Last view: 24 days
After the recent patch, I logged in and it was fine. I was on my way to Tara bank, when I crashed. Ok? I crash sometimes, so no big deal. ..Except now I cant login at all, it just crashes. Suggestions?
Posted at 09-29-17, 01:51 pm Link | #2
Junjou

Posts: 17
Joined: 08-21-17
Last post: 2066 days
Last view: 24 days
After the recent patch, I logged in and it was fine. I was on my way to Tara bank, when I crashed. Ok? I crash sometimes, so no big deal. ..Except now I cant login at all, it just crashes. Suggestions?

P.S. Tried to login on a different client, and still crashed. Help pls.
Posted at 09-29-17, 03:28 pm Link | #3
Arisa GM

Posts: 238
Joined: 02-06-17
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Since the last patch, something's gone wrong with Tara. We hope to have this fixed as soon as possible, sorry for the inconvenience.
post rev. 1 by Arisa on 09-29-17, 03:54 pm
Posted at 09-29-17, 03:52 pm Link | #4
Flipend0 GM

Posts: 990
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Hey, I apologize for this -

Can you log in and post your crash log here?
Crash logs are automatically sent to your clipboard when you crash. All I need is that information to start debugging, in the meantime I'm roaming around tara to find the bug
Posted at 09-29-17, 05:07 pm Link | #5
Junjou

Posts: 17
Joined: 08-21-17
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Since the last patch, something's gone wrong with Tara. We hope to have this fixed as soon as possible, sorry for the inconvenience.

ah, I hope you fix it soon !
Posted at 09-29-17, 05:29 pm Link | #6
Arisa GM

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A patch was released to combat several issues. Just run your launcher and it will download that automatically
post rev. 2 by Kakusha on 09-30-17, 07:13 am
Posted at 09-30-17, 07:04 am Link | #7
Kakusha

Posts: 39
Joined: 02-18-17
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Currently getting this random crashing also; patched to the latest version on 2 PCs.
Now trying to redownload the client, and run without Astral or bPatcher mods. Will report back whether it's fixed for me or not..

Edit 2 (didn't want to get in the way of the clipboard):
Seems to happen when I enter shadow missions; client freezes up in SCC when I approach/am fighting the first wave.
Also, OS is Windows 10; guess mabi has no idea what that is.

Edit: No fix. Here's the clipboard:

Client.exe caused an ESL_EXCPT_CODE_TERMINATE()
in module KERNELBASE.dll at 0023:74E7A9F2, <unknown symbol>()+0x0

<system>

OS : Microsoft Windows Vista (Unknown)
x4
Video Adapter : Radeon (TM) RX 470 Graphics (4098[0x1002]/26591[0x67df]/22.19.162.4)
Memory : 2047MB
Date/Time : 2017/09/30, 08:08:48
Version : 200
Account : 'primaltundra', (4503599627379548)

<registers>

EAX=0019F898 EBX=00000010 ECX=00000001 EDX=00000000 ESI=00000140
EDI=000B5F90 EBP=0019F8F0 ESP=0019F898 EIP=74E7A9F2 FLG=00000212
CS=0023 DS=002B SS=002B ES=002B FS=0053 GS=002B


<call stack>

[74E7A9F2] KERNELBASE.dll::<unknown symbol>() + 0x0
[02389669] ESL.dll::<unknown symbol>() + 0x0
[00403078] Client.exe::<unknown symbol>() + 0x0
[73A73EAB] MSVCR90.dll::<unknown symbol>() + 0x0
[02AEFC58] Renderer2.dll::<unknown symbol>() + 0x0
[02AEFDBA] Renderer2.dll::<unknown symbol>() + 0x0
[02A06CC1] Renderer2.dll::<unknown symbol>() + 0x0
[02A06F4C] Renderer2.dll::<unknown symbol>() + 0x0
[02A36939] Renderer2.dll::<unknown symbol>() + 0x0
[02A0FC94] Renderer2.dll::<unknown symbol>() + 0x0
[02A10939] Renderer2.dll::<unknown symbol>() + 0x0
[02A158A6] Renderer2.dll::<unknown symbol>() + 0x0
Posted at 10-01-17, 11:29 am Link | #8
Patogoloso

Posts: 12
Joined: 06-27-17
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Still crashing during shadow missions after the patch
Posted at 10-02-17, 09:18 pm Link | #9
Drahan GM

Posts: 2147
Joined: 02-06-17
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We have resolved the common crashing issues during our latest maintenance. If you continue to crash, open a ticket so we can look at it. Do note, it's not possible for us to fix all crash issues due to complexity and time required for debugging ,but we can certainly take a look for the ones that are extremely common.

I'll close this thread since it really should have been a ticket to begin with.
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