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Channel | Status |
---|---|
CH1 | Online ( 48 237) |
House | Online ( 0 23) |
Attribute | Rate |
---|---|
EXP | 2x |
Gold | 2x |
Item Drop | 2x |
Quest EXP & Gold | 2x |
AP | 2x |
Skill Training | 2x |
Part-Time Job EXP & Gold | 4x |
This post is to address the recent unexpected server maintenances that have occurred over the past few days and to explain what has been happening.
I try to stay as transparent as possible with our community and I feel that you have the right to know why these maintenances have occurred and why your player experience has been affected by these issues without us specifying a decent reason before.
Here is a list of the specific maintenance events that this is to address:
3-1-17
2-28-17
2-27-17
These events were all to address the same critical issue - our database server has been going offline unexpectedly.
This results in players being unable to join the game, player data of currently online players to stop saving, pets being unable to summon, messenger to stop working, etc etc. Essentially, everything stops working.
The game being unable to access the database causes it to stay frozen in that state until a full server restart brings it to the state it was in when the database crashed.
This has resulted in server rollbacks up to periods of 1 hour on several occasions now, and I apologize greatly for being unable to properly handle these issues and address them as server owner and administrator.
We as a team try our best to keep the player experience as best as it possibly can, and I feel that as a server administrator I have failed my primary purpose so again I apologize for the inconvenience that these events have caused.
Technical details:
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